The digital bank has so far received over 18,000 applications for the Bounce Back Loan scheme that officially opened last Monday. Starling Bank has found itself facing hurdles with its Bounce Back Loans (BBL). Anne Boden’s bank first began facing backlash after it stopped accepting new sole trader business accounts because of “record demand” on 14 May 2020. In a thread on Twitter, Starling announced that it would reopen the sole trader account process on 1 June 2020 so that it could “focus on better serving our existing sole traders.” Since then, Starling has been met by a host of complaints from customers claiming to have been rejected for a BBL with the bank—although many have pointed out that this is because the customers likely failed the necessary fraud checks needed to receive a BBL. In a tweet on Friday, Starling said it had processed 99.7 per cent of BBL appli...